Overview
This website is operated by Noorayn.
Throughout the site, the terms “we”, “us” and “our” refer to Noorayn.
Noorayn offers this website, including all information, tools, and services available from it, to you — the visitor or client — conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.
Please read them carefully before browsing or making any request or order.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. Your continued use of the site constitutes acceptance of those changes.
Section 1 – Brand Identity
Noorayn is an independent brand devoted to the creation and curation of refined, thoughtfully designed pieces.
Each product is crafted with care and intention, embodying the brand’s values of authenticity, grace, and mindful artistry.
We operate with a direct and artisanal approach, managing every stage of the process — from communication to orders — with a personal, human, and transparent spirit.
Section 2 – Communication and Orders
Orders are managed directly by the Noorayn team through private message on Instagram or WhatsApp.
Each request is individually reviewed and confirmed only after direct communication with the client.
Payments, shipping details, availability, and delivery times are all agreed upon privately.
Noorayn reserves the right to decline or cancel any order if conditions are not met or if the request cannot be completed.
Section 3 – Products and Availability
All products featured on our website or official channels are crafted with care and in limited quantities.
Images, colors, and descriptions are representative but may slightly differ from the actual item due to the artisanal nature of our process, lighting conditions, or screen settings.
Product availability is not guaranteed until the order is confirmed directly by our team.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without prior notice.
We reserve the right, at any time, to modify or discontinue the Service (or any part of it, including content and product listings) without notice.
Noorayn shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
Section 5 – Prices and Payments
All prices communicated through our official channels are expressed in euros (EUR), unless otherwise stated.
Payments must be made according to the methods specified by Noorayn at the time of order confirmation.
Any additional transaction or bank fees are the responsibility of the client.
Section 6 – Shipping
Shipments are arranged in collaboration with national or international postal and courier services.
Costs and delivery times vary according to destination and will be communicated prior to order confirmation.
Noorayn cannot be held responsible for delays or service disruptions caused by couriers, customs, or external events beyond our control.
Section 7 – Returns and Refunds
As an independent and evolving brand, Noorayn handles returns and exchanges on a case-by-case basis.
Clients must contact us within 14 days of receiving their order to report any issue or request.
Return shipping costs are borne by the client unless the error is attributable to Noorayn.
Returned items must be unused, undamaged, and sent back in their original packaging. Returns not meeting these criteria may be refused.
Section 8 – Intellectual Property
All content on this website and official Noorayn platforms — including texts, images, logos, graphics, and designs — is the exclusive property of Noorayn and protected by international copyright laws.
Reproduction, distribution, or use of such content without written authorization is strictly prohibited.
Section 9 – Limitation of Liability
Noorayn strives to provide accurate, updated information; however, we cannot guarantee the complete absence of errors, inaccuracies, or interruptions.
We shall not be held responsible for any direct or indirect damages arising from the use of this site, inability to access it, or purchase of products.
Section 10 – Updates to the Terms
Noorayn may review or update these Terms at any time to adapt to new operational needs or to enhance transparency.
Once the legal structure of the brand is formally established, these Terms will be updated to reflect the applicable regulations.
Section 11 – Contact
For any inquiries, requests, or clarifications, you can reach us at:
Email: noorayn.studio@gmail.com
Instagram: @noorayn.studio
Section 12 – Commitment to Transparency
Noorayn operates with integrity, respect, and dedication, cultivating a sincere and direct relationship with each client.
Every interaction is guided by the brand’s essence — authenticity, grace, and mindful responsibility.